Thank you for choosing us for your auto repair needs! We’re excited to lend a hand in the future and grow our business relationship. If you haven’t filled out the Vehicle Timeline Questionnaire at the shop, we invite you to do so here, so that we can get a headstart on your vehicle’s health.
We have been providing excellent customer service since 2008. With a staff of experienced, professional Licensed Technicians, Auto Trust provides expert vehicle computer diagnostic services as well as complete auto repair ranging from engine and transmission replacement to wheel alignment and brake system service. We provide personalized customer service and use up-to-date tools and equipment to meet the needs of today’s complex vehicle technologies. Meet our friendly staff, and experience what exceptional automotive service is all about! When you visit Auto Trust, your concerns are understood. That’s just who we are.
We believe a well-maintained vehicle runs better, lasts longer, has a higher resale value, and saves you money in the long run. Studies show that $1 spent on maintaining your vehicle will save between $17 and $22 on unnecessary repairs and replacement costs.
For future visits, you can expect the following:
Reminders – Two weeks before each scheduled visit, we will call to confirm the service is due and set a time that works for you.
Courtesy Inspection – The same courtesy inspection and reporting process described above is completed every time you visit.
Transportation – Let us know if you need a ride. The Auto Trust Customer Shuttle Service is available for your convenience. Or, ask us about arranging a complimentary loaner vehicle for you.
Work Process – Our facility is furnished with modern diagnostic and repair equipment. Only qualified technicians will work on your vehicle. We will never do any repairs without your authorization.
Maintenance & Repair Records – We will set up a file to track all maintenance and repairs performed or recommended.
On Time & Done Right – Every time we repair your vehicle, we test it, we clean it, and we contact you a few days later to ensure your total satisfaction.
As a new Auto Trust customer, we want you to be confident in us. All parts and labour are guaranteed North America wide for at least 24 months and 40,000 kilometers from the initial service date, not to exceed manufacturers’ warranties, unless otherwise stated on your invoice.
1. Engine & Fuel Service – The Engine & Fuel Service covers gasoline engines and fuel systems.
2. Brake Service – The Brake Service covers brake systems.
3. Transmission Service – The Transmission Service covers automatic transmissions.
4. Cooling System Service – The Cooling System Service covers cooling systems.
We will always explain exactly what repairs are required and why before we proceed with any work on your vehicle. When the job is done we explain ALL charges thoroughly.
The Service Advisor and Technician assigned to your vehicle will answer any questions you may have.
In order to ensure the safety and performance of your vehicle, we rely on honest communication with our customers. Please advise us of any concerns that you have about your vehicle so that we can provide the best possible service and repairs.
Service Recommendations
S = Severe or Safety
The repair should be performed immediately.
R = Recommended
The repair should be performed at the earliest convenient date.
A = Advised
The condition should be monitored to avoid future problems.
Labor Charges
Our Technicians’ time is billed at competitive rates. The total labour estimate is calculated by using either actual hours spent on the repair, referring to an industry approved labour time guide, or by a job package menu price.
Parts
We use only high-quality parts backed by a North America wide warranty. If requested, we will make your worn out parts available to you.
Over 90% of our business comes from long-standing customers who return for all their motoring needs.
We believe that by clarifying and living up to our customers’ expectations, we will earn their loyalty.
Thank you for trusting your vehicle to us. We invite you to let us know how we can earn your loyalty.
Alternator died 1½ hours into a 7 hour drive. They where able to get me in right away and by next morning I was on the road again. Friendly service as...
Alternator died 1½ hours into a 7 hour drive. They where able to get me in right away and by next morning I was on the road again. Friendly service as well!
They were the only ones to help us with reprogaming the new key fobs for our suv. Thank you again for helping us , The staff is very helpfull and nice...
They were the only ones to help us with reprogaming the new key fobs for our suv. Thank you again for helping us , The staff is very helpfull and nice friendly
Very Good people that helped me through the end for very reasonable price and the quality of work is fantastic...I recommend them to my family and fri...
Very Good people that helped me through the end for very reasonable price and the quality of work is fantastic...I recommend them to my family and friends.
My husband and I are fairly new to this area and I found AutoTrust through their fantastic Google reviews. After experiencing the friendliest customer...
My husband and I are fairly new to this area and I found AutoTrust through their fantastic Google reviews. After experiencing the friendliest customer service, honest advice and solid work myself - I can confirm the glowing reviews are well deserved.
Their pricing was more than reasonable and my vehicle was even washed when I picked it up. Highly recommend this place!!
Helped us very well. People were very nice and made everything clear and simple so we understood what was wrong with our vehicle. awesome customer ser...
Helped us very well. People were very nice and made everything clear and simple so we understood what was wrong with our vehicle. awesome customer service!👍
Awesome Customer Service Experience, Detail Oriented &
Fully Transparent.
I had such a great experience with Auto Trust in Stettler. I was booked in for Friday morning and they were able to diagnose and fix my car all in the...
I had such a great experience with Auto Trust in Stettler. I was booked in for Friday morning and they were able to diagnose and fix my car all in the same day, which was already amazing. What really stood out though was how they went above and beyond, the weather was bad and I had all my kids home, so they actually delivered my vehicle right to my door. That kind of service is rare.
Throughout the whole process they talked me through everything clearly and never made me feel pressured. They genuinely tried to find me the best deals on the parts needed and took the time to explain everything so thoroughly. Their kindness and patience made a stressful situation feel easy.
It truly has that special small town feel where you feel taken care of and not just like another customer. They make you feel at home and they get the job done right. I’m so grateful for their help and would absolutely recommend them to anyone needing honest, reliable service.
This is probably the most honest garage around. They are always fair with pricing. They support local business and staff and ownership are great.
Really knowledgeable, personable, and reasonably priced work! Wouldn’t go anywhere else in Stettler.
Drive up to Stettler from Calgary to check out this place. Fantastic customer service at AutoTrust special shout out to Tatiana for suggesting a zip t...
Drive up to Stettler from Calgary to check out this place. Fantastic customer service at AutoTrust special shout out to Tatiana for suggesting a zip tie as a temporary fix for the plastic guard on the hood. Brads the man and their values translate right through from booking - service - diagnosis - recommendations - follow up automatic emails & reminders. Highly recommend!
Great service, great people.
My car battery died this morning. Bought a new one at "Canada's Auto Store" only to be told they couldn't replace the old one for two days. I appealed...
My car battery died this morning. Bought a new one at "Canada's Auto Store" only to be told they couldn't replace the old one for two days. I appealed to their common sense, but it had already left the building! Drove to AutoTrust, who had done great work for me last year, and they said, "No problem!" Turned out the battery I bought from that other place was NOT compatible with my car, so AutoTrust sourced a correct one and I was back on the road in just over three hours, lunch time included! Great job, folks. You are my go-to auto shop forever more!
Rave! Best place ever, honest people, i read the review it was high then i stop here to check my car. They did check for free and quick. Thank you to...
Rave! Best place ever, honest people, i read the review it was high then i stop here to check my car. They did check for free and quick. Thank you to the staff, thank you Samuel, your are the number one!
These guys worked hard over the holidays to fix some massive issues with my husbands truck! They communicated with him every step of the way and went...
These guys worked hard over the holidays to fix some massive issues with my husbands truck! They communicated with him every step of the way and went above and beyond. Highly recommend and thanks guys.
Went to get an oil pan heater installed on my van. The staff were very informative, friendly and honest!! Turns out I have a block heater already in t...
Went to get an oil pan heater installed on my van. The staff were very informative, friendly and honest!! Turns out I have a block heater already in the vehicle.. they could have just installed the oil pan heater and charged me for it, but they didn't. They made sure everything worked and sent me on my way... Definitely take your vehicle here!! I will be taking all mine here from now on!! Thank you to the staff again!! You definitely made my day that day!!
Thank you autotrust. Great service. Our old truck runs like new agian. Couldn't be happier and we will allways return.
The customer service at auto trust was awesome! I came in with an emergency fix and they were able to get me in right away and helped diagnose the pro...
The customer service at auto trust was awesome! I came in with an emergency fix and they were able to get me in right away and helped diagnose the problem. They explained everything in a way I could understand. I definitely recommend this place if you are in a pinch!
Been using AutoTrust's services for several years now. Solid people providing great service. Keep it up!
When you need a shop that knows what they are doing, from the front door to an extra clean finished vehicle that they fixed promptly, I have to say, t...
When you need a shop that knows what they are doing, from the front door to an extra clean finished vehicle that they fixed promptly, I have to say, this shop is a stand-out. Nothing but a very grateful "wow" coming from me!
Had a problem with my car an hour into my road trip home so I called 30km away, explained my issue and they told me to pull right up and they'd look f...
Had a problem with my car an hour into my road trip home so I called 30km away, explained my issue and they told me to pull right up and they'd look for me. They took great care, explained everything I needed to know and assured my safe arrival home. Incredibly kind and helpful staff! Absolutely recommend!
My husband and I have been going there for 15 years now, Brad and his crew have always been fair and truthful with me. What more do I need.
A friend referred me to Auto Trust, and I enjoyed their services tremendously. Sam and Kevin are two wonderful individuals amongst their staff, always...
A friend referred me to Auto Trust, and I enjoyed their services tremendously. Sam and Kevin are two wonderful individuals amongst their staff, always ready to attend to your needs. They are always ready to provide you with a drop off and pick up vehicle, even without asking.
You guys are the best, please keep the wonderful reception and services up.
We again had our old motorhome serviced at AutoTrust and as usual, the work was well done, thorough, and a summary of the work and future needs was cl...
We again had our old motorhome serviced at AutoTrust and as usual, the work was well done, thorough, and a summary of the work and future needs was clear and concise. Thanks again!
Stopped in with a small issue and they were quick to take a look. Even though they were very busy they got me sorted out.
Very friendly!
AutoTrust has been the place where my family has always gotten our auto issues fixed. Super friendly and communicative team. I ask a lot of little que...
AutoTrust has been the place where my family has always gotten our auto issues fixed. Super friendly and communicative team. I ask a lot of little questions and the receptionist always answers with joy. It’s not just a team but a family and that is shown through their work. They work till they find the issue. Their team is quick, proficient and always listening to your worries and concerns. They provide loaner vehicles which leaves no worries for how you’ll get from A to B whilst having work done. Highly recommend AutoTrust to anyone!
Brad and his staff are always very friendly, helpful and efficient in getting my vehicle needs taken care of. Whenever I have called, they have been a...
Brad and his staff are always very friendly, helpful and efficient in getting my vehicle needs taken care of. Whenever I have called, they have been able to get my vehicles in and repair them in a timely fashion, a few times under the original quote. I trust them to take care of with my vehicles in the same why I would personally. No new damage (scratches or minor dings) you find when you get it back home, like I have had with other shops.
Great friendly service
Definitely recommend, timely and quality service
Absolutely awesome service, always confirming for diagnosis and if changes are ok to be made PLUS a service car to drive while yours is being fixed. V...
Absolutely awesome service, always confirming for diagnosis and if changes are ok to be made PLUS a service car to drive while yours is being fixed. Very friendly too.
Sam at Auto trust was awesome when it came time to fix our jeep !!!
Friendly and knowledgeable staff. I felt welcome and heard. I will take my vehicles here again.
As a new customer, I appreciated the staff - Danelle et al - spending a good deal of time just talking about my service requirements, experiences and...
As a new customer, I appreciated the staff - Danelle et al - spending a good deal of time just talking about my service requirements, experiences and expectations. I felt that sent the right message about building a relationship through understanding which will lead to positive results. Will definitely return and would recommend to others.
Been taking my vehicles here for two years. I'm happy with the service, I've always had good experiences here, they work with my requests and give goo...
Been taking my vehicles here for two years. I'm happy with the service, I've always had good experiences here, they work with my requests and give good options to take care of my needs.
They were super helpful in fixing a slow tire leak I had. Dropped my vehicle off and was given a ride back to work and then picked up when it was done...
They were super helpful in fixing a slow tire leak I had. Dropped my vehicle off and was given a ride back to work and then picked up when it was done. I’ve had no issues since and they even refilled my washer fluid! Definitely recommend taking your vehicles here.
Very professional explained everything that needed to be done beforehand with price.
